Your privacy is not merely a legal obligation to max855 – it is a moral responsibility that we take very seriously. This document transparently explains how max855 collects, uses, stores, and protects your personal information as a player on our platform.
Six core data protection principles we uphold for every Malaysian player on the max855 platform.
All information you submit to max855 — including personal data, payment details, and activity logs — is protected with 256-bit SSL encryption, the same standard used by Maybank and CIMB for their online banking.
Max855 only collects information that is strictly necessary to operate our services. We do not gather excessive or irrelevant data – every detail we request has a clear and legitimate purpose.
Max855 has never and will never sell, rent, or transfer your personal information to any third party for marketing or commercial purposes. Your information belongs to you – it is not ours to sell.
You have the right to access, correct, download, or delete your personal data from max855's systems at any time. Your request will be processed within 30 calendar days at no charge.
The max855 Privacy Policy is designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data management practices align with applicable Malaysian legal requirements.
You can opt in or out of any marketing communications from max855 at any time through your account settings. Unsubscribing is straightforward, takes effect immediately, and we fully respect your preferences.
This Privacy Policy is issued by max855 and applies to all users who access or use the website, mobile app, and all related services operating under the max855 brand in Malaysia.
We understand that you trust us with your personal information when you register at max855. That trust is something we take seriously. Every decision about how we handle your data is made with your security and privacy as our top priority.
This policy explains clearly and in plain language:
Important: By registering or continuing to use the max855 platform after any updates to this Privacy Policy are posted, you are deemed to have agreed to its terms. Please review this page periodically.
Max855 collects personal information through several different channels. Below is a summary of the data categories we collect and the reasons for doing so:
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | KYC & Age Verification |
| Contact | Email, phone number | Communication & Account Security |
| Financial | Bank accounts, digital wallets | Deposits & withdrawals |
| Technical | IP address, device type, browser | Security & fraud detection |
| Usage | Game history, betting activity | Personalise experience & compliance |
| Marketing | Communication preferences | Relevant offers and promotions |
Max855 uses the personal data it collects for legitimate and stated purposes only. The following are the primary purposes for which your data is used:
Managing and maintaining your account, processing deposits via DuitNow or Touch 'n Go eWallet, processing withdrawal of winnings, and providing access to all games on max855.
To verify your identity, confirm that you meet the minimum age requirement of 18 years, and comply with anti-money laundering (AML) and KYC requirements.
Detecting and preventing fraud, suspicious activity, multiple accounts, bot usage, and any security threats to the max855 platform and its users.
Processing and responding to your enquiries, complaints, and requests via live chat, email, or other support channels provided by max855.
Recommends relevant slots, baccarat, Live Casino, or Malaysia Super League Sports Betting based on your gaming habits and preferences.
Sending information about max855 promotions, bonuses, and exclusive offers only if you have agreed to receive them. You may unsubscribe at any time.
Legitimate Purpose Principle: max855 will not use your data for any purpose beyond what is stated in this Privacy Policy without first obtaining your additional consent.
Max855 does not sell, rent, or trade your personal information to any third party for commercial purposes. However, there are limited situations where we may need to share your data with certain parties:
All third parties that receive your data from max855 are bound by strict data confidentiality agreements and are not permitted to use that information for any purpose other than what is specified in their agreement with max855.
Max855 implements multiple layers of security to protect your personal data from unauthorised access, misuse, loss, or damage:
Shared Responsibility: While max855 takes all reasonable steps to protect your data, the security of your account also depends on your own actions. Please use a strong, unique password and never share your login credentials with anyone. Contact us immediately at support@max855.bet if you suspect your account has been compromised.
Max855 does not retain your personal data longer than is necessary for the purpose it was collected, or as required by applicable laws in Malaysia.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Data | For the duration of the active account | Continuous service delivery |
| Financial Transaction Data | 7 years after the transaction | AML & tax legal requirements |
| Game Logs | 5 years | Audit & Dispute Resolution |
| KYC Documents | 5 years after account closure | PDPA & AML Compliance |
| Support Communication Logs | 3 years | Referrals & quality improvement |
| Marketing Data | Until you unsubscribe | Consent-based communications |
| Technical Log Data | 90 days | Security & fraud detection |
Upon expiry of the retention period, max855 will securely delete or anonymise your personal data from all our active systems. Data required for archival or legal purposes will be retained in a segregated, restricted-access environment.
As a max855 user in Malaysia, you have the following rights regarding your personal data held by us:
You have the right to request a copy of all personal data that max855 holds about you. Requests will be processed within 30 days.
You may request a correction to any inaccurate or incomplete personal data through your account settings or via max855 customer support.
You may request the deletion of your personal data from max855's systems, subject to data retention requirements mandated by law.
You may request your personal data in a structured, machine-readable format for transfer to another platform if you wish.
You have the right to object to the processing of your data for direct marketing purposes at any time. Your objection will be honoured immediately.
Under certain circumstances, you may request max855 to restrict the processing of your data while a dispute or request is being resolved.
To exercise any of the above rights, please contact us by email at support@max855.bet with the subject line "Personal Data Rights Request". Please include your username and sufficient identifying information for us to verify your identity before processing the request.
Max855 uses cookies and similar technologies to enhance your experience, ensure the platform functions properly, and analyse how you use our services.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Technical | Core platform functionality, login sessions, security | No (required for the platform to function) |
| Security | Fraud detection, identity verification, CSRF protection | No (essential for security) |
| Performance | Usage analytics, platform improvement | Yes – can be disabled |
| Preferences | Saves language settings and display preferences | Yes – can be disabled |
| Marketing | Relevant advertising, campaign tracking | Yes – can be disabled |
You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the max855 platform. Most modern browsers allow you to control cookie settings via the "Settings" or "Preferences" menu.
Max855 is an adult entertainment platform restricted to users aged 18 years and above only. We do not knowingly collect, store, or process any personal information from individuals under the age of 18.
If max855 discovers that information from a child or minor has been collected unintentionally, we will take immediate steps to delete that information and close the associated account.
If you have reason to believe that a child or underage user has registered on max855, please contact us immediately at support@max855.bet so that we can take the appropriate action.
Max855 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data management practices, legal requirements, or new services we offer.
When there are significant changes to this Privacy Policy, max855 will:
Your continued use of the max855 platform after any updates to the Privacy Policy are posted constitutes your acceptance of the revised terms. It is your responsibility to review this page periodically to stay informed about how we protect your information.
For any questions, concerns, or requests relating to this Privacy Policy or how max855 handles your personal data, please contact us through the following channels:
If you are dissatisfied with the response or action taken by max855 regarding your privacy, you have the right to lodge a complaint with Malaysia Personal Data Protection Department under the Ministry of Communications.
The max855 team is committed to addressing every privacy enquiry with transparency, accuracy, and within the promised timeframe. Your privacy is our priority.
With bank-grade encryption, a strict no data-selling policy, and full control in your hands, max855 is a platform you can trust. Register now and play with complete peace of mind.